Terms of Service

These terms are a contract between you and [Legal Entity Name] ("Groohve", "we", "us"), registered at [Registered Address]. By creating an account or using the platform you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind that company.

If you do not agree to these terms, do not use Groohve.

Groohve is software for the out-of-home advertising market. Media owners use it to list inventory, publish a media kit, manage availability, and track campaigns. Advertisers use it to discover inventory and request bookings.

Groohve is a platform, not a party to the advertising contracts made through it. Agreements about a campaign — including the media, the placement, the dates, and the price — are between the media owner and the advertiser. We are not responsible for either party’s performance.

You keep ownership of everything you upload — listings, photos, artwork, documents, and proof-of-campaign images. You grant us a licence to host, store, reproduce, and display that content for the purpose of operating the platform, including showing it on public media kit pages you choose to publish.

You are responsible for having the rights to what you upload, including permits, property consents, and any third-party imagery or trademarks appearing in it.

You agree not to:

Booking requests, approvals, and campaign records created in Groohve reflect what the parties enter. Proof-of-campaign photos are supplied by the media owner or their nominee, and we do not independently verify that a photo shows the campaign it is attached to.

Disputes about whether a campaign ran as agreed are between the media owner and the advertiser. We will provide the records we hold where it is reasonable and lawful to do so.

By providing an email address or phone number, you agree to receive transactional messages needed to operate your account — booking updates, payment reminders, proof requests, and permit expiry notices — by email and, where you have supplied a number, WhatsApp. You can manage optional notifications in your preferences. Message and data rates from your carrier may apply.

We aim to keep Groohve available and performing well, but we do not guarantee uninterrupted service. We may carry out maintenance, change features, or discontinue parts of the platform. Where a change materially reduces functionality you rely on, we will give reasonable notice.

The platform integrates services we do not control, including payment processing, mapping, messaging, and AI features. Their availability and behaviour are governed by their own terms, and we are not liable for their acts or omissions.

You may stop using Groohve and delete your account at any time. We may suspend or terminate an account that breaches these terms, creates risk to other users, or is required to be closed by law. Where practical we will tell you first and give you a chance to fix the problem.

On termination your right to use the platform ends. We will handle any remaining personal data as described in the Privacy Policy.

Except where the law says otherwise, the platform is provided "as is" and we make no warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that listings, audience data, or proof images supplied by users are accurate.

To the extent permitted by law, we are not liable for indirect, incidental, or consequential loss, or for lost profits, revenue, or data. Our total liability arising from these terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim.

Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or death or personal injury caused by negligence.

You agree to indemnify us against claims arising from your content, your listings, your campaigns, or your breach of these terms, to the extent the claim is not caused by us.

These terms are governed by the laws of [Jurisdiction], and the courts of [Jurisdiction] have exclusive jurisdiction over any dispute, without affecting mandatory consumer protections in your country of residence.

We may update these terms as the platform develops. We will post the revised version here and, for material changes, notify you before they take effect. Continuing to use Groohve after that means you accept the update.